Many of us discovered from your travellers that were looking forward to our plane to reach for their return to Miami that as we camped in Miami, they were returned to hotel rooms and delivered with dinner and breakfast at no expense! We count on payment equivalent in worth for housing and meals to that you just provided to your passengers that had to remain in Roatan due to mechanical problems with our flight.
I felt compelled to point out that I can no longer fly along with you, as you continue on to deal with men and women without having regard. The most recent, the service Pet problem. Exactly what is Improper with all your education? Whichever it can be, I simply cannot fly with a company that can't adequately coach its staff. Very good bye!
I am a disabled veteran who has to make use of crutches and this was pretty tricky for me. I'd specifically booked a flight that only experienced 1 quit to ensure I'd personally have the ability to make the trip.
When we boarded flight 556 in monte go bay right now we ended up the initial people in our area in the cabin and we noticed a backpack tucked at the rear of row eight without any individual anywhere that it belonged to . We pointed it out to a man with the AA uniform who gave the impression to be a passenger and he was quite impolite declaring it belongs to an AA worker and obviously I have to have never been on such a plane before. My partner and I experience incredibly uncomfortable with such a response from 1 of your staff members!!
The flight crew automatixallu manufactured me check my bag Regardless that thier were many open up overhead bins. See attached flight info. It would be good should they crew did bot noticed it wasnt thier fault and dont blame them.
Gold #6CJY924: Document Locator: EVIXIM Your program wouldn't print boarding go for 2nd leg of journey. Called Shopper Service: CS knowledgeable me I would need to wait around 24 hrs to be able to print 2nd leg of journey. Knowledgeable CS this was not real. Was placed on maintain: CS came back and mentioned I used to be suitable but to attend until 24 several hours to be able to print 2nd leg boarding move.
remember to let me know the status of my refund. initially, i booked aa#2602 from san francisco to chicago on friday, april 29th.
I as well had an absolute nightmare of a flight with them. I loaded out their 1500 phrase grievance kind by chopping it right down to The purpose that even I did not recognize what I had passed through.
I realize that it could be a while ahead of USAIR and American software is going to be synched. But, there is absolutely no reason behind your agents being so disconnected.
Worst Airline at any time?!?! Lost my luggage in Charlotte NC, February 6 right after providing it (along with my spouse’s) to 2 attendants with the baggage belt for returning passengers. Hers came in on our flight, mine didn't. Now 11 days later on and immediately after having gone through phone hell plus some extremely non caring individuals, I have had no Call from any one. The normal remedy is “we remain endeavoring to Track down your baggage”. Their questionnaire and all types are already sent to Baggage Declare Section but no person definitely appears to have an interest in accomplishing something to alleviate their challenges.
Possessing just finished (three/18) a flight from Miami Airport to Philadelphia, we located which try this website the service within the Miami Airport from the American Airline individuals wasn't according to successful or Specialist service. We got incorrect Instructions to our Test-in spot, nevertheless whenever we experienced to receive in line to get a security Examine. We ended up despatched to the wrong locale for that purpose.
When we arrived in Portland our bags weren't there, and American airline folks had been incredibly good and mentioned they would be introduced out the following day.
We purchased spherical vacation connecting flights by way of Charlotte from Boston to Aruba for 11/28/2015. We compensated Furthermore for the “more room” seating. No exactly where were being we knowledgeable that these “extra place” seats didn't provide a reclining choice. Whenever we arrived in Charlotte, we boarded flight 874 only to b advised through the Captain that he needed to perform some “plan upkeep” that might take a “few minutes” in advance of we left, mainly because he “wouldn't be capable of go away Aruba in time” if he waited to get it accomplished done there.
I used to be scheduled for the flight leaving Ronald Reagan Airport to Columbus Global Airport right now, boarding at two:forty two departing at three:fifty. Me and three Other people , sitting down in the assigned gate, in no way heard the boarding announcement. The moment we recognized men and women were being boarding went to your gate and have been turned away. It had been 3:04 PM whenever we were informed this. Head you the gate just closed two minutes prior and we sat and watched the airplane entrance of us for one more twenty minutes. Men and women were being nonetheless dropping off baggage and boarding the plane . When asked why we could’t board the aircraft, we ended up chastised because of the team for not listening. The gate was crowded, and noisy. I can tell you we couldn't listen to your team.